Careers

• Provide administrative support for partnership agreements and contract management.
• Provide administrative and operational support to the Head of Business Operations as required.
• Take, prepare and distribute minutes from internal Business Operations team meetings.
• Maintain and update the business contact database, including current partners, prospective partners and key business contacts.
• Support the Partnerships Account Manager with the onboarding and implementation of new partners.
• Assist with the administration of the commercial rights CRM system.
• Assist the Partnerships Account Manager with partner communications relating to fixtures, events and partnership benefits.
• Liaise with the Finance team to ensure timely and accurate invoicing and maintain associated records.
• Support the Hospitality & Commercial Executive in the preparation of annual income and expenditure reports for partnerships and commercial activities.
• Assist in the delivery of Matchday Hospitality and Club Events, including the production of menus, tickets, place cards and guest documentation.
• Gather, collate and report on feedback received from matchday hospitality guests to support continuous improvement.
• Provide operational support for matchday hospitality, partner activations and events as required.
• Support the Marketing team with commercial and partnership-related initiatives where required.
• Undertake any other duties reasonably required to support the Commercial, Partnerships and Hospitality teams

• Good general standard of education, including GCSEs (or equivalent) in
• English and Mathematics.
• Previous experience in an administrative, customer service, hospitality, events
• or office-based environment is desirable.
• Experience using Microsoft Office applications, particularly Outlook, Word and
• Excel.
• Experience maintaining accurate records and databases is advantageous.
• An interest in sport, hospitality, events, sales or commercial partnerships is
• desirable.

• Excellent organisational skills with strong attention to detail.
• Strong verbal and written communication skills.
• Professional, confident and friendly manner when dealing with partners,
• guests and colleagues.
• Ability to manage multiple tasks and prioritise workload effectively.
• Proactive and willing to take ownership of administrative tasks.
• Highly reliable with a positive and flexible approach to work.
• Comfortable working both independently and as part of a team.
• Strong customer service mindset with a commitment to delivering excellent
• experiences.
• Willingness to support matchday, evening and occasional weekend events
• when required.
• Ability to handle confidential and commercially sensitive information
• appropriately.
• Right to work in the UK

• Competent user of Microsoft Office 365, including Word, Excel, Outlook and
• Teams.
• Ability to learn and use CRM systems and other business software.
• Accurate data entry and record-keeping skills.
• Ability to produce clear reports, meeting notes and business correspondence.

• Degree, diploma or qualification in Business, Marketing, Sport Management,
• Events Management or a related subject.
• Experience using a CRM system such as HubSpot, Salesforce, Microsoft
• Dynamics or similar.
• Experience supporting hospitality, events or sponsorship activity.
• Full UK driving licence.
• Interest and knowledge of cricket is helpful, not essential.
• Experience of working within a sales/ commercial team

• Lead the assessment, diagnosis, treatment and rehabilitation of player injuries.
• Provide expert advice on player availability, fitness and return-to-play decisions.
• Manage cricket-specific injuries.
• Support fast bowler workload monitoring and injury risk management.
• Lead concussion management and return-to-play processes in line with ECB guidance.
• Attend training sessions, matches and provide pitch-side medical support.
• Deliver player education on injury prevention, recovery, workload management and wellbeing.
• Maintain high standards of medical governance, record-keeping and safeguarding.

• Degree in Physiotherapy (or equivalent).
• Current HCPC registration and CSP membership.
• Experience working within elite or high-performance sport.
• Strong expertise in injury assessment, treatment and rehabilitation.
• Understanding of sports trauma, concussion management and safeguarding in sport.
• Ability to work independently within a multidisciplinary performance environment.

• Experience working within professional cricket.
• Experience supporting elite athletes and fast bowlers.
• MSc in Sports Physiotherapy (or working towards).
• Pre-Hospital Immediate Care in Sport (PHICIS) Level 2 or 3 or equivalent qualification.
• Knowledge of ECB medical guidelines and athlete management systems.

• Provide efficient and confidential administrative support to the County Safeguarding Manager across all areas of business within the county including the Talent Pathway, CCB, FCC and Foundation where appropriate.
• Establishes, builds and maintains supportive and positive relationships with the network of Club Safeguarding Officers, leagues, county staff, volunteers and stakeholders.
• Monitor the safeguarding inbox, triage routine enquiries and promptly escalate concerns to the appropriate safeguarding lead.
• Coordinate safeguarding training, briefings and meetings for staff, clubs and leagues.
• Ensures County Partnership Agreement (CPA) standards for safeguarding are complied with
• Assist with audits, compliance and the preparation of management information and reports.
• Contribute to the continuous improvement of safeguarding systems and administrative processes across the county game.
• Provides guidance and support to Club Safeguarding Officers on administration and safeguarding training tasks.
• Supports clubs and the county in ensuring roles within regulated activity are ECB DBS & barred list checked, and requirements around overseas players/coaches are understood.
• Monitors a Training Matrix so training for staff can be monitored and checked appropriately.
• Completes, or has oversight of, the Risk Assessment process for the county.
• Support Club Safeguarding Officers with their induction and role compliance requirements i.e. Safe Hands, Safeguarding training and DBS including verifier status.
• Provide support for updates and training via newsletters, webinars, club visits, CSO cluster network & support meetings.
• Shares ideas to encourage an all-inclusive, safe and welcoming culture, and listening environment.
• Manages and responds to day-to-day queries from clubs, leagues, pathway, staff, other counties etc

Essential Skills and Experience

• Experience in Safeguarding, and in sport is an advantage
• Excellent presentation and training skills
• Enthusiasm and commitment to safeguarding
• Excellent IT skills including Excel, Word, PowerPoint, Outlook and other IT platforms
• Experience of building relationships with key stakeholders
• Excellent interpersonal and relationship management skills
• A person-centred approach with an understanding of the rights, needs and best interests of children, young people and adults
• Experience of working to high levels of confidentiality including the storage of confidential documents
• Ability to challenge poor practice and effect change
• Understanding of local arrangements for managing safeguarding children and reporting procedures
• Highly motivated with a positive solution focussed attitude and the ability to make decisions
• Sound judgement on complex matters, knowing when to escalate concerns
• Ability to influence and challenge people in positions of authority
• Analytical skills to be able to identify and present key themes/trends emerging from case data
• Access to a car and a full driving licence is essential
• Willing to work unsociable hours and weekends where necessary

Desirable Skills and Experience

• Experience of multi-agency working
• Experience or understanding of club and community cricket
• Professional experience of working within safeguarding including an understanding of current legislation, best practice and national frameworks
• Understanding the Cricket Regulator on behalf of the ECB’s role and responsibilities to safeguard the welfare of children, young people and adults, including policies relating to safeguarding children or adults in cricket
• Experience within Mental Health