Please see below important information about hospitality bookings at Essex Cricket. If you have already purchased hospitality then you can find more about your matchday experience including menu and timings, in your Customer Summary. If you have any further queries, please call us on 01245 254120.

Hospitality Tickets

Please note that the client purchasing the Hospitality package is responsible for distributing the e-tickets to fellow guests. The tickets will be issued by email to the main contact linked with the booking once full payment has been received. The tickets will be sent in a PDF document.

No person will be admitted to the ground or the hospitality facility without a valid ticket. No liability is accepted by Essex Cricket in the event that a guest is denied entry to the hospitality facility or any other part of The Cloudfm County Ground as a result of customer or guest failure to distribute their e-tickets correctly.

If a hospitality ticket has been stolen, lost or temporarily mislaid, a duplicate ticket can be issued as a replacement. A duplicate ticket will only be issued upon email request to [email protected] by the customer who purchased hospitality.

Special Dietary Requirements

If any of your group has any special dietary requirements, please notify us at least one week prior to the event by emailing [email protected]. Please note we may not be able to accommodate any special dietary requests on the day of the event.

Dress Code

A strict smart casual dress code applies in the Woodland Group Pavilion Marquee, Woodland Group Premier Marquee and Executive Boxes. Ripped jeans, sportswear (including training shoes) are NOT permitted. Please note in hot weather, tailored shorts are permitted.

All visitors to the Scrutton Bland Premier Suite are required to dress smartly, with a jacket and tie preferable for gentlemen. In the Scrutton Bland Premier Suite, jeans and trainers are NOT permitted.  Shorts (including tailored shorts) are not permitted in the Scrutton Bland Premier Suite for all County Championship and Royal London Cup matches.

Failure to comply with the dress code may result in non-admittance to our corporate facilities. To avoid any disappointment, please ensure that all of your guests are aware of the dress code in advance.

Arrival Time

In order to provide efficient food service for your event, please ensure that all of your guests arrive as close to the arrival time as possible. If you are aware in advance of any delay in your arrival to the hospitality facility, please contact the Account Manager you’ve been in touch with, or call the team on 01245 254022.

If you are aware of any delay in your group’s arrival time on matchday, please contact Ruth Howlett on 07787 294978.

On The Day

On the day of your hospitality event, should you require any assistance or have a query, please do not hesitate to speak with a member of the Catering Team, Matchday Host or another member of staff who will be more than happy to help.

Fine Dining Packages

If you require further information about our Fine Dining Packages hospitality hosted at one of our external venues, please click here for The New London information and please click here for The Chelmsford Club information.

Sample Menus

Please click below to see some of our sample menus for the 2020 season.

One-Day Cup | Championship | Blast | Women’s One-Day International | Women’s International T20

Match Times

Please click here for the match times, please note all times are approximate and subject to change.

Payment of Drinks

An account bar can be set up on the day by using the CardSafe system, all drinks must be paid for on departure. Alternatively, drinks can be purchased by cash or credit/debit card at the time of order. Please ensure that this important information is passed on to your representative on the matchday so that they are clear on the procedure before they arrive.

The bar facility in all hospitality areas will close 15 minutes after the last ball of the match is bowled.

Departure Times

All hospitality facilities will close 30 minutes after the close of play. Under no circumstances can this time be extended.

Wet Weather Policy

If due to adverse weather conditions, 10 completed overs play or less is possible on the day of the match and the match has not been completed or a result obtained, Essex Cricket will issue a ground entrance ticket to another comparable/similar home fixture (subject to availability).

Please note the value of the ground entrance ticket(s) issued cannot be used as a discount against future Vitality Blast and Tourist hospitality bookings played at The Cloudfm County Ground. The decision of ‘no play’ is at the discretion of the on-field Match Officials, not Essex Cricket.


Please note that there is no parking available at The Cloudfm County Ground. Parking is available in the City Centre (please refer to Chelmsford Car Park map) approximately 5 minutes’ walk from The Cloudfm County Ground.


If you require a taxi to and from The Cloudfm County Ground, please call our Official Taxi Partner, Fareway Taxis, on 01245 355555.


If your query is not listed, please contact the Commercial Department on 01245 254120 or e-mail: [email protected]