Essex Cricket understands that your privacy is important and that you care about how your personal data is used. We respect and value the privacy of all of our stakeholders and will only collect and use personal data in ways that are described within this document, and in a way that is consistent with our obligations and your rights under the law.
Part 1: Information About Us
Business Name. Essex County Cricket Club
Business type. limited company.
Registered in England under company numbers 29512R / 5857939
Address:
The Cloud County Ground
New Writtle Street
Chelmsford
Essex
CM2 0PG
VAT number: 102 1952 17.
Data Protection Officers:
Marketing GDPR Officer:
Name: Ashley Neave
Telephone: 01245 254002
Cricket in the Community GDPR Officer:
Name: Ben Wallis
Telephone: 01245 254029
Postal Address:
CC: GDPR
The Cloud County Ground
New Writtle Street
Chelmsford
Essex
CM2 0PG
Email Address:
[email protected]
Part 2: What Does This Notice Cover?
This Privacy Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
Part 3: What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
Part 4: What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to uphold:
The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
The right to access the personal data we hold about you. Part 10 includes details of how to do this.
The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any and all of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
The right to restrict (i.e. prevent) the processing of your personal data. Please contact us using the details in Part 11 to find out more.
The right to object to us using your personal data for a particular purpose or purposes. Please contact us using the details in Part 11 to find out more.
The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases. Please contact us using the details in Part 11 to find out more.
Rights relating to automated decision-making and profiling. Part 6 explains more about how we use your personal data, including automated decision-making.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office but we would ask that you give us the opportunity as the first contact to deal with your concerns.
Part 5: What Personal Data Do We Collect?
We may collect some or all of the following personal data (this may vary according to your relationship with us or the form used on our website):
Name;
Date of birth;
Gender;
Address;
Billing Address;
Email address;
Telephone number;
Mobile Number;
Business-name;
Job title;
Profession;
Payment information;
Photo;
Guest Details;
Information about your preferences and interests;
Part 6: How Do We Use Your Personal Data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one or more of the following purposes:
Providing and managing your account.
Supplying our products and services to you. Your personal details are required in order for us to enter into a contract with you.
Personalizing and tailoring our products and services for you.
Communicating with you. This may include responding to emails / SMS and or calls and post.
Supplying you with information by emails / SMS and or calls and post that you have opted-in to (you may unsubscribe or opt-out at any time by clicking the unsubscribe option to any of our email correspondence or by emailing a request to [email protected].
With your permission and where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephone, SMS and/or post with information, news, and offers on our products and services.
You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
We use the following automated systems for carrying out certain kinds of decisionmaking and profiling. If at any point you wish to query any action that we take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the GDPR gives you the right to do so. Please contact us to find out more using the details in Part 11.
The following automated decision-making method(s) may be used:
For membership and ticket purchasing online from our website you will receive an automated confirmation for the purchase, this complies with our legal obligation to provide your membership or match ticket and is done using the legal contract you have completed in purchasing a membership or match ticket.
For Restaurant booking and purchasing online from our website you will receive an automated confirmation for the purchase, this complies with our legal obligation to provide your order details and is done using the legal contract you have completed in purchasing a Restaurant booking.
For Shop purchasing online from our website you will receive an automated confirmation for the purchase, this complies with our legal obligation to prove your Shop purchase and is done using the legal contract you completed in purchasing from our store.
For the above areas the below details can be collected:
Name;
Date of birth;
Gender;
Address;
Bill Address;
Email address;
Telephone number;
Mobile Number;
Business-name;
Job title;
Profession;
Payment information;
Photo;
Guest Details;
Information about your preferences and interests;
Part 7: How Long Will We Keep Your Personal Data?
We will not keep your personal data for any longer than is necessary for the reasons for which it was first collected. Your personal data will, therefore, be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
For Essex Cricket Stakeholder including but not limited to Memberships, we will store data for the length of the membership, in cases where a lifetime membership has been bought we will store the member data for up to 50 years. For all other data we will store the data for 7 years.
This can consist of:
Name;
Date of birth;
Gender;
Address;
Bill Address;
Email address;
Telephone number;
Mobile Number;
Business-name;
Job title;
Profession;
Payment information;
Photo;
Guest Details;
Information about your preferences and interests;
Part 8: How and Where Do We Store or Transfer Your Personal Data?
We may store or transfer some or all of your personal data in countries that are not part of the European Economic Area (the “EEA” consists of all EU member states, plus Norway, Iceland, and Liechtenstein). These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the GDPR as follows.
We share your data with external third parties, as detailed below in Part 9, that can be based outside of the EEA. The following safeguards are applied to such transfers:
We will only transfer your personal data to countries that the European Commission has deemed to provide an adequate level of personal data protection. More information is available from the European Commission. And Where we transfer your data to a third party based in the US, this may be protected if they are part of the EUUS Privacy Shield. This requires that third party to provide data protection to standards similar levels of data protection to those in Europe. More information is available from the European Commission.
Please contact us using the details below in Part 11 for further information about the particular data protection mechanism used by us when transferring your personal data to a third country.
The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:
Our Site and sponsors have hardware-based firewall policies and permissions in place to guard against unauthorized access to your data.
All our data is encrypted and remotely backed up to protect your data.
When emailing or communicating with you or for internal use using your data we will encrypt attachments and or sensitive data if it needs to be sent.
Part 9: Do we Share Your Personal Data?
We will not share your data with any third party organizations.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority, or the police for example.
Part 10: How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 30 days and, in any case, not more than one month from the date of receiving your request. Normally, we aim to provide a complete response, including a copy of your personal data within that time.
In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
Part 11: How Do You Contact Us?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details
For the attention of: Essex County Cricket Club – GDPR Officer
Address:
The Cloud County Ground
New Writtle Street
Chelmsford
Essex
CM2 0PG
Data Protection Officers:
Commercial / Hospitality:
Name: Ruth Howlett
Telephone: 01245 254054
Marketing:
Name: Ashley Neave
Telephone: 01245 254002
Membership & Ticketing / Shop:
Name: Rowan Bangs
Telephone: 01245 254040
Essex Cricket in the Community:
Name: Ben Wallis
Telephone: 01245 254029
Email Address: [email protected]
Part 12: Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available online on our website: http://essexcricket.org.uk/Privacy as well as publicly available in our main reception and office areas.
